DOMESTIC RETURN AND EXCHANGE POLICY

 

Delivery

The product you purchased will be delivered to the address designated by you, within 3 to 5 business days from your order.

Shipping for shopping over 400 including VAT is free of charge.

 

 

Return

Your right of withdrawal entitles you to return the product within 14 days from the delivery through MNG Kargo free of charge. Please send the original invoice together with the product to Arnavutköy Mah. Kireçhane Sok. No: 43/1 Beşiktaş. Istanbul. Return of a purchased product will be accepted only if the product is free from damage, unused, in its original package unopened, with tags intact, and packaged with all parts sent with it at the time of delivery.

 

If the value of the exchanged item is lower than the value of the originally purchased item, you will receive a credit for the price difference on your credit card or account. However, if the value of the exchanged item exceeds the value of the originally purchased item, you will be charged the price difference.

 

 

Exchange

 

You may exchange the product you purchased from us for another product within 14 days through MNG Kargo free of charge. For this purpose, you should send a notice stating your intention of exchange, contact details and address to info@epidotte.com. Following the receipt of your notice by Epidotte, you should send the product, together with the original invoice, to Arnavutköy Mah. Kireçhane Sok. No: 43/1 Beşiktaş/İstanbul through MNG Kargo. Epidotte will check whether the product is in a condition eligible to exchange, and approve the exchange if it is eligible. Shipping costs for exchange will be paid by the buyer.

 

Gift Package

Upon your request at the time of purchase, we can deliver the products to you in a gift pack without any extra cost.

 

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